First, let Charro Azteca know of the situation. https://charroazteca.com/
Then, depending on the situation, we need to communicate with the USPS.
The USPS will help guide us in finding a resolution.
We need to make sure we have all information pertaining to the Order, ie Tracking#, address of sender and receiver and what are the items that should be in package.
Expect to have a delay in resolution of issue.