What is your return policy?

Your order didn’t work out? No problem... We offer refunds! =)

Just text us at 323-676-0834

or email us at [e-mail]

 Return Address:

Charro Azteca

17171 Royal View Rd

Hacienda Heights CA 91745

Details Below:

• Returns will be refunded via the original form of payment.
• Items must be returned within 15 days of receiving your order. (delivered date)
• Items must be unworn, unwashed and have original tags attached.
• Shoes must be tried on indoors and on carpet. (to avoid scuff marks)
• Please allow for 3-5 days for us to process your refund once it is received by our Distribution Center.
• Charro Azteca is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

• Avoid the hassles of shipping, contact us via our support text or email [e-mail] to receive a return label which will be discounted from refund. (Cheaper than most shipping services)

• Return packages must include a return request form. If these are not filled out correctly, your return may experience issues in processing.
• Original shipping fee used to ship product to you cannot be refunded as that already got paid to shipping carrier
• If you choose for us to send you the shipping label it will be discounted from your refund

 Print RETURN FORM BELOW

Charro Azteca return form: